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After-Sales Service

The Ultimate Guide to CRM for Post-Sale Service and Warranty Management in Construction

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The construction industry is a complex, project-driven world where the successful completion of a build often feels like the finish line. Yet, for forward-thinking construction companies, the handover of keys is merely the beginning of another crucial phase: post-sale service and warranty management. This often-overlooked area holds immense potential for building lasting client relationships, safeguarding … Read more

Customer Service Excellence: Odoo ERP’s Role in Post-Sale Retail Support

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In today’s fiercely competitive retail landscape, the transactional nature of selling a product has long been overshadowed by the enduring value of the post-purchase experience. Consumers are no longer content with merely acquiring goods; they demand a seamless, supportive, and truly excellent journey that extends far beyond the point of sale. This shift has elevated … Read more