Understanding the Cost of CRM Implementation for Small Manufacturers: A Deep Dive into Investment and ROI
Introduction: Navigating the Digital Transformation in Manufacturing In today’s competitive landscape, small manufacturers are increasingly recognizing the critical need for robust customer relationship management (CRM) systems. Gone are the days when spreadsheets and manual processes could adequately track customer interactions, sales pipelines, and service requests. For a small manufacturer, managing client orders, customization specifics, and … Read more