Maximizing Efficiency: The Pivotal Role of CRM in Quality Control for Small Manufacturing Plants
In the bustling world of manufacturing, especially for small and medium-sized enterprises (SMEs), quality isn’t just a buzzword; it’s the bedrock of reputation, customer loyalty, and ultimately, sustained profitability. For too long, Customer Relationship Management (CRM) systems have been typecast as tools solely for sales and marketing teams, designed to nurture leads and manage client … Read more