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Service Management

The Ultimate Guide to CRM for Post-Sale Service and Warranty Management in Construction

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The construction industry is a complex, project-driven world where the successful completion of a build often feels like the finish line. Yet, for forward-thinking construction companies, the handover of keys is merely the beginning of another crucial phase: post-sale service and warranty management. This often-overlooked area holds immense potential for building lasting client relationships, safeguarding … Read more

Mobile ERP Access for Field Service in Custom Manufacturing: Unlocking Unprecedented Efficiency

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In the intricate world of custom manufacturing, where every product is a bespoke creation, the challenges extend far beyond the factory floor. Once a complex machine, a specialized component, or an entire custom-built system leaves the production facility, it often requires ongoing maintenance, installation, or repair by a dedicated field service team. This is where … Read more